Frequently Asked QuestionsHome > Frequently Asked Questions
How will you go about finding myself a suitable family?
To start with I suggest you register as an Au pair on this Website, it's Free, Fast and Easy to put your details on this website. After you have registered your details can be searched by all family's worldwide. Also you can use the website to Search for family's and contact these family's through this website we will also actively send you matching family's by email.
What are important questions that I need to ask the family when I interview with them?
Make sure that you ask the family questions about how their home is run. Find out what tasks you will need to do in the house and when they will need you to work. Find out what time of the day you will be able to go to school. Also ask how near they are to transport links, i.e. trains, buses and underground. Find out what rules they have in the house, so that you will know what they expect of you. Find out if you will have your own room and, ask how much you will be paid. But, again, most importantly, make sure that you know exactly what the family will expect of you!
How much time will I be able to spend at school?
It depends on the family that you stay with. Some families will need you to be at home more than others. Most Au Pairs go to school about 2-3 days per week for about 3 hours a day. This works out to be about 6-10 hours per week. However, make sure you talk to your family before you join the school to see if your school times will be suitable to them. With some families, you might even be able to go to language school every day. We will provide you with details of reputable schools in your family's area.
How will I ever find my way around?
If you are placed in London the first thing you will need to buy when you arrive is an 'A-Z of London'. These are available at most newsagents and cost about £5. This will help you to find almost any place in London. You will also be able to get a tube map from any tube station, which will help you to find your way around the Underground.
If we place you outside of London you will also be able to buy a map of your local area. In addition your host family will be able to tell you where to obtain a local bus and train timetable.
Will I be expected to look after the children alone?
At many times, you may be left in sole charge of the children, so make sure before you accept the job, that you will be comfortable with this situation. However you should not be left in sole charge of infant children under the age of 2 years. When you are in sole charge of the children make sure that you never leave them alone, especially if they are very young. Also, make sure that you have contact details for the parents in case you have an emergency. You should also learn the emergency numbers for the police and ambulance. Generally, though, you will only be alone with the children for a few hours at a time.
What about my free time?
You will normally have 2 days in a row for yourself. This is your time and you can do whatever you want to on those days. But, if you are planning to sleep overnight at a friend's it is important that you tell your family so that they will not worry about you when you don't come home! This is your time to really enjoy and explore England and all it has to offer!
How will I make friends?
We will provide you will contact details for other Au Pairs who are based with families who live in your area. When you attend language school you will find many other students who are new to the country who will also be keen to make new friends. Also you can use the Friend Finder featured on this website.
How do I know if I will be a good Au Pair?
The most important thing is that you must love children! Most families want someone who is friendly and will fit in with the family. If you are willing to work hard and be flexible, and have fun at the same time you will have a fantastic Au Pair experience! If you have a positive attitude, you will have a great time.
What area will I live in?
Most of our families at The Personal Au Pair Service live in London, however, if you would like to be placed somewhere else in England we can try to place you there as well.
What must I do if I am having a problem with my family?
The first step is to sit down and discuss the problem with your family. The problem will never go away unless you talk about it. If you talk to the family and the situation doesn't improve, you are welcome to contact us at the agency for advice. If you wish, we can contact the family and speak to them on your behalf. If you reach a point where you feel you can no longer stay with the family, it would be fair if you could give the family at least 1 week notice so that they have time to arrange another Au Pair or baby-sitter.
What is the notice period must my family give me should they no longer require my services?
Although there is no legally stipulated notice period we advise host families to give a minimum of 1 week notice. This will give you time to make alternative living and working arrangements. In these circumstances we will be happy to assist you in finding a new family.
Should I wish to leave my family what notice must I give?
There is currently no legally enforceable notice period for Au Pairs, however as an agency we encourage you as a matter of common courtesy to give your family as much notice as possible in order that the family may make alternative arrangements. As a minimum we suggest that Au Pairs try to provide the family with a minimum of 1 week notice.